Unterstützung

Contact Schwer Gloves

Contact Schwer for help with work gloves, cut resistant gloves, arm protection, orders, product selection, or after-sales support. Sharing the details below helps our team route your request and provide a useful answer.

Information to Prepare

For product questions, include the product model, intended task, materials being handled, work environment, required safety rating, preferred size, and expected quantity. Industrial buyers can also describe shift length, dry or wet conditions, and any cut, abrasion, puncture, heat, or impact hazards identified in the workplace assessment.

How the Process Works

For an existing order, include the order number, purchaser name, email address used at checkout, and a concise description of the issue. If the question concerns fit, damage, or a received item, clear photos of the product label and affected area can help our support team review it faster.

Important Conditions

Pre-sales questions may be sent to sales@schwergloves.com. After-sales questions may be sent to support@schwergloves.com. Never send payment card numbers or other sensitive financial information by email.

Before You Continue

Response time can vary by time zone and request type. Business inquiries involving samples, tax exemption, custom branding, or bulk pricing may require additional documentation before a quote or approval can be completed.

Next Steps

Work gloves are one part of a complete safety program. Final product selection should follow the employer’s hazard assessment, equipment procedures, applicable standards, and a workplace trial with the people performing the task.

Additional Guidance

Please use one inquiry for one main topic and reply within the same email thread when adding information. This keeps product details, photographs, and order references together. If an urgent safety concern involves equipment or an active worksite, stop the affected task and follow the employer’s incident and safety procedures; customer support should not be used as emergency assistance. Product availability, specifications, packaging, and policies can change, so verify the current product page and written response before purchasing.

Review the current page details before submitting information or making a purchase. Keep a copy of relevant confirmations, product models, and instructions for your records, and contact Schwer if any required information is unclear.