Frequently Asked Questions
Practical answers for buyers and safety managers — from cut ratings to care, warranty, and compliance evidence.
What do your cut resistance levels mean?+
Our cut resistant gloves are tested to ANSI/ISEA 105 (U.S.) and EN 388:2016 (EU) standards. Protection is graded by cut, abrasion, and puncture performance.
- ANSI A4–A9: higher letter = greater cut resistance. Our range spans ANSI A4 through the top-tier A9.
- EN 388: reported as a 4-digit code (e.g., 4X43D) covering abrasion, blade cut, tear, puncture, and the EN ISO 13997 cut level (A–F).
Always match the rating to your task risk assessment. Verified ratings for each model are on the product page and our page. :
1. What Are the Levels of Cut Resistant Gloves?
2.ANSI/ISEA 105: American Hand Protection & Cut Level Ratings
What does "Non-PFAS" mean?+
Why Our Products Emphasizes Being Non-PFAS gloves?
PFAS: The 'Forever Chemicals' in Your Daily Life
What Exactly Are PFAS?
PFAS (Per- and polyfluoroalkyl substances) are synthetic chemicals used since the 1940s to create water-resistant, stain-repellent, and heat-resistant products. They are found in countless everyday items, including.... Click here to learn more.
I’m an EHS Mgr. Not sure what to buy? Take the quiz!+
Answer a few quick questions and we'll match you with the perfect pair—tailored to your tasks, comfort preferences, and safety requirements.
You'll receive an exclusive discount after completing the quiz. Let's get started!
How can I become your distributor?+
Apply for a business account
Tell us about your company. Our team will review your application and respond within 1–2 business days.
Business pricing and ordering are available to approved accounts only :Sign in or apply
How to Return or Exchange?+
We process return and refund requests within 24 hours. To initiate, fill out the return form on this page, or email support@schwergloves.com with your order number.
- Request: Email support@schwergloves.com (or use the form) with your order number, within 30 days of delivery.
- Get your address: We reply with your return address and instructions. The address is provided separately — it is not listed publicly.
- Ship it: Send the item using a trackable shipping service (recommended).
- Get refunded: Once received and inspected, your refund or exchange is processed.
How many days the Return Window?+
Eligibility
Returns must be initiated within 30 days of delivery.
Items must be unused, unworn, and in original packaging.
A valid proof of purchase (order number) is required.
Can I get samples before a bulk order?+
Yes. ⬇️
Online Application：Please complete the information to help us better understand your needs. We will review your request and process it within 12 hours.
Or Contact sales@schwergloves.com with your application, required cut level, and quantities, and we'll arrange evaluation samples.
